Today’s venture was Terrible. Took auto in at eleven:thirty am. I desired estimate on rebuild motor if required, an answer to my Test engine mild, a tire fixed that had a nail in it, an alignment and rotation of tires considering that I have the life span alignment. I really had to call at 5:30 pm to find out what the standing was. Was given an index of tips, I reported I’m calling about the issues and not tips I did not receive the answers but was hung up on instead. I used to be hot about having to phone but occur on. I get right down to the shop and it gets worse.
Had to spray even indoors and before bedtime. Sheets filthy with blood stains. Property had bugs, worms and roaches. Literally needed to operate inside to not get eaten alive. Also negative home has character but has not been cared for.
Could you discriminate towards my dimension any more than that? It does not make any difference if I used to be capable to carry it you do not make remarks personalizing about The purchasers. If they did not want to aid me all they had to say was I’m sorry I am too active at the moment plain and simple. Really unprofessional workers customers at Firestone and I won't be returning for any Services there yet again.
My car or truck ran excellent. Once the mechanic damaged my motor, my car should have been sent to Acura for mend. From that minute ahead, Firestone has only been worried about getting my car or truck “running” regardless of the other damage, lights and noises which have been current now.
April 27, 2018 at 6:forty seven pm I had my tail light take care of on the Bob Wallace Av Firestone. The dude that put it in broke it.They got me Yet another just one.Even so the manager explained to me when he gave it to me.Was I Would need to set it in my self.It looke like they brook it they wood must deal with it.
My spouse and I have been Firestone prospects for more than fifteen several years, and it's very disheartening this market thinks it ok to fix things that aren't damaged and press the price all the way down to its prospects. I want to believe this was not the vision of mission that Mr. Firestone meant for his Group or customer foundation. I generally question was it The reality that I used to be a girl dropping my car or truck off. My partner is Energetic obligation armed service and we geographically live in two different locations. It’s really unhappy that I truly feel like I was taken advantage of whilst my spouse is defending this country. At this point I don’t know what to do. My motor vehicle continues to be not fixed …..I would have even settled for some sort of credit rating selection in which my former price could have been credited to this new expenditure viewing as how the situation was in no way set and it’s nonetheless making sounds. At the end of the day each small business has the likely is fail, it doesn’t subject In case you have been in business enterprise permanently. Companies really should satisfaction themselves on supplying top quality service and when that is not the situation they should not less than make an effort to ratify the problem whilst keeping the customer in your mind, valuing that purchaser and understanding it's due to the fact of customers entrusting their service that retains their Business afloat.
November 14, 2016 at 9:37 am I'm so fed up While using find here the bad high-quality components as well as Awful mechanics at Firestone. Brake pads, even though new, are actually squeaking Because the working day they have been placed on. That they had the nerve to tell me it’s for the reason that I park my car in the garage and There's dust to the pads. They squeak all day long very long it does not matter exactly where my car is parked. Took car or truck for Test on my tire which retains likely flat nevertheless the mechanic couldn’t discover a issue.
Both moments my engine unsuccessful I used to be on city streets, and in danger for an accident once the motor died. I've compensated for 3 tows and three rental vehicles For the reason that March ninth incident.
February 3, 2016 at 10:14 pm I despatched the following message to Firestone complaints, but am not sure exactly where I actually sent it. I'm sending it to you personally too. I've a 2000 Nissan Quest. I frequented Auburn Firestone on Several occasions. Regarding the visit that I took my vehicle in due to the fact my Check out motor i loved this mild was on, I bought an independent diagnostic, so when I was told that I needed A significant tune up to resolve the challenge of a misfire, I didn't argue Although my vehicle experienced no indicator of missing. It was driving easily. I used to be disappointed With try this out all the repairs which were finished to my auto due to the fact After i obtained it again, it had been jumping and making a audio that it was not building prior to mend. It gave the impression of knocking. I turned my car or truck all-around and went back. I advised the consultant that some thing was Completely wrong since the van was now knocking. They arrived out and mentioned that they did not listen to anything at all. I drove absent and arrived again all over again. I insisted they travel the motor vehicle. The tech drove the vehicle and instructed me that I needs to have the gas filter, oxygen sensor and knock sensor modified to be able to proper the situation that it did not have ahead of the major tune up.
About the following 2 decades, on a number of visits on the Firestone Service Middle, I might notify the Service Rep in regards to you can try here the vibration & shuddering even though driving. Their Answer was to replace several motor areas which they claimed was the reason for of your vibration to your tune of in excess of $four,000 over a two yrs period and in no way settled the initial dilemma with the vibration & shuddering which turned worse.
August ten, 2017 at 12:21 pm I went to Firestone located at 2570 Schillinger Road South, Cellular AL 36695 on Wednesday, August 9, 2017. I went for an oil improve. My paperwork claims that Austin may be the just one who carried out the Focus on my car. Just after accomplishing whatever it is he did to my vehicle, a female personnel bagged my truck out from the bay and pulled it for the entrance of The shop. When I obtained into my car, I turned The crucial element a little to discover if the “improve motor oil” light was still appearing and it absolutely was. I walked into The shop and educated a male employee that they did not reset my auto, so that it would not say “modify motor oil.
However, as happy as I am with their client service, I am nevertheless really annoyed at the sequence of activities major as many as receiving the situation resolved.
May possibly 29, 2017 at ten:31 am I've had a horrible expertise with Firestone Full Car care click now in Hickory, NC. They had been speculated to correct my still left strut and axle for which they charged me 503 pounds, they usually in no way did. When I went in to demand from customers my a refund, so I usually takes my automobile somewhere else, they told me just the manager can authorize a payment like this. I spoke for the manager this early morning just before driving up there to receive my income, and he advised me to come and get it.
I have am only one mom to 2 pretty young children and would not have option transportation. Once i took my motor vehicle to Firestone for the initial brake task among the Guys working the counter informed my three.five yr previous son he couldn’t Have got a consume out with the drinking water fountain.